Password and login
Change your password, or reset it when you forgot it.
- Change your password on Account > Security. Use a long password you do not use anywhere else; at least 8 characters.
- Forgot it? Use Forgot password and we email you a reset link.
- Signed up with Google, Apple or Microsoft? Log in with the same button again.
- Logged in on a device you no longer use? On Account > Security you see your active sessions and can log out all other devices.
Still locked out? Contact us from the email address of your account.
Related articles
- Two-step login and recovery codesProtect your account with a code from an authenticator app. Keep your recovery codes safe.
- Deleting your accountPermanent, and unused credits are lost. Here is what happens.
- Download your dataOne file with everything we store about you.
- Emails, push notifications and the newsletterGet told when a long video or a batch is ready, choose the newsletter, or turn it all off.
Still need help?
Send us a message and a person will get back to you by email. Include the date and the model if it is about a generation.